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Press Release

 

Preferred Voice Announces Availability of Network-Based Speech Applications Platform for Wireless Carriers

14 Carriers Nationwide Successfully Installed with Turn-Key Solution

DALLAS, TX. (February 13, 2002) -- Preferred Voice, Inc. (OTC BB: PFVI), the leading network-based speech application provider, announced today that their Voice Activated Dialing service is now available to wireless carriers nationwide. Voice Activated Dialing, which is delivered over the company's private SS7 VoIP (Voice Over Internet Protocol) network, utilizes a router switch technology that allows cellular subscribers to access Preferred Voice's Voice Activated Dialing Platform, while allowing the carrier to process the call.

Preferred Voice has successfully installed and deployed its flagship service, VAD (Voice Activated Dialing) in all major telecom switching environments for both wireless and wireline carriers. Target market size is no longer a gating issue as smaller and larger carriers and their subscribers reap the benefits of voice-driven services made possible by the economies of scale inherent in a centralized service. In addition, revenues are enhanced as the only investment for carriers is installing a router at the switch site and marketing the product.

"Until now, voice dialing was only available via a device-based application, or if a wireless carrier chose to invest millions of dollars to build their own VAD network," said Bill Schereck, President and COO for Preferred Voice. "However, by employing Preferred Voice's technology, wireless carriers can now offer a world-class voice dialing service, while avoiding the burden of installing the network."

The modular design of VIPS (Voice Integrated Platform System) allows for expansion from 24 ports, managing a few thousand calls an hour, to 1970 ports managing over 450,000 calls per hour. The centralized VIPS solution operates as an out board intelligent peripheral utilizing Release Link Technology. This enables the platform to integrate seamlessly into the telephone comany's network for connectivity and billing. The VIP communicates with the Telco through Cisco gateways over the AT&T IP network and signals through Illuminet STP's. This configuration facilitates the integration of speech recognition as an extension of the telephone company's existing switch.

"Our mission is to enhance existing telecommunications technology to provide cutting-edge, high-quality, quick-to-market, and voice-driven services at competitive prices," continued Schereck. "As more and more wireless and wireline telecom carriers look to network-based service platforms as the preferred method of delivering new revenue enhancing applications, Preferred Voice's private network will provide service delivery for its own service offerings, in addition to serving as a cost-effective solution for third-party service providers through authorized network access."

Preferred Voice has completed carrier switch installations in 26 service areas under agreements with 14 carriers that have more than 1.7 million subscribers. Carrier switch installations are scheduled to be completed in 14 additional service areas within the next three months under five of its previously announced agreements. These carriers have an additional 500,000 subscribers.

About Preferred Voice

Based in Dallas, TX, Preferred Voice, Inc. (OTC Bulletin Board:PFVI) is a leading network-based speech application provider. Through its Carrier Service Group, Preferred Voice markets its products and services to wireless, ILEC and CLEC companies across the United States. These enhanced voice services include Safety Talk voice activated dialing, voicemail navigation, VAC voice accessed content, voice calling cards, BusinessConnectSM voice directory assistance and EmmaPR voice telephone receptionist. Preferred Voice's Network Services Group provides carrier connectivity, call management, provisioning and service delivery solutions for carriers, voice portal providers, wireless application providers and other enhanced features providers. Preferred Voice has signed agreements with 45 telecom carriers. These telecom carriers serve more than 5.5 million subscriber lines in 36 states. For more information please visit www.preferredvoice.com.

SOURCE: Preferred Voice, Inc.

This press release contains forward-looking statements. Since all statements about Preferred Voice's plans, estimates and expectations are based on current projections that involve risks and uncertainties, and are subject to change at any time, the company's actual results may differ materially from expected results. Readers should consider these risks and uncertainties, which are discussed in documents filed by Preferred Voice, Inc., with the Securities and Exchange Commission. These documents identify important factors that could cause the actual results to differ materially from those contained in the forward-looking statements. Preferred Voice, Inc. expressly disclaims any obligation to update any forward-looking statements.

Media Contact:

Joelle Mertzel

Murphy O'Brien Public Relations

(310) 453-2539
 
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