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Press Release

 

Preferred Voice Reports Preliminary Fourth Quarter Fiscal Year-End Revenue and Operating Results

Company Grows Revenues Tenfold in FY 2002

DALLAS, TX - (May 15, 2002) - Preferred Voice, Inc. (OTCBB: PFVI), the leading network-based speech application provider, today reported preliminary financial results for the fourth quarter and fiscal year ending March 31, 2002. "Our 2002 operating results reflect our strong growth at Preferred Voice," said Bill Schereck, the company's president and chief operating officer. "We produced substantial growth across all aspects of our business last year, while successfully launching a new revenue sharing model for voice activated dialing."

In FY 2002, Preferred Voice introduced innovative voice recognition products amidst a struggling telecommunications sector. Nonetheless, the company has enjoyed considerable successes, including:

  • 45 carriers signed with 5.4 million subscribers under contract
  • 33 systems deployed among 16 carriers in 21 states, with a total reach of 2.5 million subscribers
  • revenues increased by 968%
  • Losses narrowed by 21%
  • 120,000 paying subscribers at the end of March, 2002. The company expects to have 250,000 paying subscribers by July, 2002

    For the fiscal year ending March 31, 2002, the company expects to report revenues of $1,474,000. This compares with revenues of $138,000 for the prior fiscal year ended March 31, 2001. The company expects to report a loss of $3,835,000 in FY 2002. This compares with a loss of $4,743,000 in FY 2001. Shares outstanding increased from 15,672,586 to 18,407,493 over the period. For the fiscal fourth quarter ended March 31, 2002, the company expects to report a loss of $883,406 on revenues of $614,000. This compares to a loss of $1,904,000 on revenues of $71,000 in the fourth quarter ended March 31, 2001.

    Various temporary, macroeconomic factors had especially large impacts on wireless carriers, which affected the rollout of the Company's Voice Activated Dialing (VAD) platform in a number of ways:

  • Reduced Public Visibility: As a result of September 11 and the Mideast Crisis, concerns about driver safety and "keeping two hands on the wheel" received less attention in the press and in the public psyche
  • Changes in Legislation: Proposed legislation to make dialing on cell phones while driving illegal has been put on hold in many states. However, when this legislation does ultimately come into affect, it will create a higher demand and need for VAD
  • Turnover of Key Personnel at Participating Telcos: In a number of cases, the key executives responsible for planning and executing the launch of VAD were either laid off or reassigned
  • Changing Schedules and Priorities: In a crisis atmosphere, it is unrealistic to expect carriers to focus on deploying new services.

    In addition, the sale of the wireless division by Century Tel to Alltel occurred in the midst of the Company's VAD deployment schedule. Although five of the seven regional locations were put on hold, the Company fully expects all seven of these deployments to resume once the transaction is completed.

    "Although the company has faced a number of deployment delays, our customer base remains strong. Revenues projected from these customers in FY 2002 will be realized in this current fiscal year," said Schereck. "As we look forward to FY 2003, we estimate large numbers of carriers, including many that have yet to sign up with us, will embrace the Preferred Voice VAD platform as an important new source of revenues and an important component of their recovery strategy."

    Preferred Voice has responded to a volatile telecommunications environment by launching two strategic initiatives:

    The Company has developed a new, patent-pending product that transforms "411 directory assistance" into a true Information Gateway. The product will allow subscribers to not only get a phone number and have it automatically connected, but it can also access a full range of content services on a per call basis. The Company believes 411 Information Gateway has immediate, large-scale revenue-generating potential for both wireline and wireless carriers. Since wireline carriers have more stability in today's environment, the Company is targeting several wireline carriers as potential "first wave" customers and is optimistic about achieving near term success with the second phase of its rollout.

    The Company has developed and successfully deployed a rapid, cost-effective method of simulating "Release Links" for switches that do not currently possess this capability. This engineering breakthrough more than doubles the potential market for Voice Activated Dialing to include virtually any wireline or wireless carrier. It also enables Preferred Voice to assure carriers that the Company can bring their entire system on line, regardless of the kind or number of switchers they are currently utilizing.

    "Our strong performance in a challenging environment underscores the strength of our business model," said Schereck. "I'm also very pleased with the speed at which we have launched our VAD service while continuing our track record of strong operational performance."

    About Preferred Voice

    Based in Dallas, TX, Preferred Voice, Inc. is a leading voice recognition technology company. Through its Carrier Services Group, Preferred Voice markets its products and services to wireless, ILEC and CLEC companies across the United States. These enhanced voice services include Safety Talk voice activated dialing, voicemail navigation, VAC voice accessed content, voice calling cards, BusinessConnect voice directory assistance and EmmaPR voice telephone receptionist. Preferred Voice's Network Services Group provides carrier connectivity, call management, provisioning and service delivery solutions for carriers, voice portal providers, wireless application providers and other enhanced features providers. Preferred Voice has signed agreements with 45 telecom carriers. For more information please visit www.preferredvoice.com.

    SOURCE: Preferred Voice, Inc.

    This press release contains forward-looking statements. Since all statements about Preferred Voice's plans, estimates and expectations are based on current projections that involve risks and uncertainties, and are subject to change at any time, the company's actual results may differ materially from expected results. Readers should consider these risks and uncertainties, which are discussed in documents filed by Preferred Voice, Inc., with the Securities and Exchange Commission. These documents identify important factors that could cause the actual results to differ materially from those contained in the forward-looking statements. Preferred Voice, Inc. expressly disclaims any obligation to update any forward-looking statements.

    Contact:

    Joelle Mertzel, (310) 586-7161
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